Terms of Use and Privacy Policy

Last Updated: May 1, 2025

Company: MeltserTech

At MeltserTech, your privacy is important to us. We are committed to keeping your data safe, secure, and under your control across all our services and platforms.

This policy applies to:

Nobu – Personal AI Desktop Assistant
Smart Voice Call Services (incoming and outgoing)
SepNets – Fleet Management Platform
Any application, bot, or system under the MeltserTech brand

1. No Collection of Social Media Data

We do not collect, store, or process personal information from social media platforms such as Facebook, Instagram, or WhatsApp. Our products are designed to enable information sharing, but never extract personal data without your active consent.

2. Facebook Application Use

Our Facebook integrations are solely for managing posts to company-owned pages (such as MeltserTech or SepNets). These applications are not available for public use and do not collect personal data from users.

3. Screen Capture in Nobu

The Nobu app offers an optional screen capture feature to improve understanding of requests. Screen capture is performed only when actively triggered by the user. Images are not stored or shared, and this feature is disabled by default. Users can enable or disable it in the app settings at any time.

4. AI Voice Interactions (Voice Calls)

Our smart voice call services may use speech recognition and natural language processing to facilitate conversations. Temporary transcription may occur solely to process and respond to your request. No call content is used for advertising, training, or any external analysis. These services are activated with your or your business’s explicit consent, and you can disable them at any time.

5. Cookies and Website Analytics

Our websites (including meltser.tech and meltser-tech.com) may use basic cookies for analytics tools to enhance user experience and monitor website traffic. Where required by law, we will ask for your consent before storing or accessing cookies on your device.

6. Data Deletion Requests

If you wish to have your data deleted from our records, please contact [email protected] . We will review and address your request promptly, where applicable by law.

7. Chatbot Content Disclaimer

The chatbot on MeltserTech websites operates using artificial intelligence technology. Its primary purpose is to provide general information, respond to questions, and guide users regarding our services. However, some responses may be inaccurate, outdated, or not suitable for your specific needs. Use of the chatbot and reliance on its information are at your own risk. Always verify critical information independently before acting on it or making decisions.

By using our services, you agree to these terms and acknowledge our privacy practices. If you have any questions, please contact us at [email protected].

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MeltserTech empowers businesses with next-generation AI automation. From conversion-focused websites and intelligent voice assistants to fully integrated CRM systems, we streamline your operations, capture every opportunity, and protect your data so you can grow with confidence.

Your business. Smarter, faster, and always secure.